Shipping Policy


ALL items are built to order.  Please allow a turn around time of 7-10 days to allow for your build.  The winter and holiday seasons may extend the lead time.

ALL items are shipped to you brand new and built to your order via UPS .

Upon receiving a shipping confirmation Radiant Heat USA will forward an email to our customers with the shippers tracking information for your convenience to follow your item while in transit to your shipping address.

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